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TERMS & CONDITIONS

Last updated: September 2026

Welcome to TripToSpitiTravel.com. These Terms & Conditions govern your use of our website and the travel services provided by Trip To Spiti Travel. By booking a trip or using our services, you agree to comply with and be bound by the following terms. Please read them carefully.

1 Booking & Payments

  • All bookings are confirmed only after receipt of a minimum advance payment of 25% of the total tour cost.
  • The remaining balance must be paid before the commencement of the tour, unless otherwise agreed in writing.
  • Payments can be made via bank transfer, UPI, or other methods specified by Trip To Spiti Travel.
  • Prices are subject to change based on availability, government taxes, or unforeseen circumstances.

2 Cancellation & Refund Policy

  • 30+ days before departure: 90% refund of advance (10% cancellation fee).
  • 15–29 days before departure: 50% refund of advance.
  • 7–14 days before departure: 25% refund of advance.
  • Less than 7 days: No refund.
  • No refunds for unused services, early departure, or delays caused by weather, landslides, or other force majeure events.

3 Travel Documentation & Responsibilities

  • All travelers must carry valid government-issued photo ID (Aadhaar, Passport, Driving License) at all times.
  • It is the traveler's responsibility to ensure they meet all entry requirements for Himachal Pradesh and protected areas.
  • Travelers must disclose any medical conditions, allergies, or dietary restrictions at the time of booking.
  • Trip To Spiti Travel reserves the right to refuse service to anyone who poses a risk to themselves or others.

4 Itinerary Changes & Force Majeure

  • Itineraries are tentative and may be adjusted due to weather, road conditions, landslides, government restrictions, or other unforeseen events.
  • In case of force majeure, Trip To Spiti Travel will make reasonable efforts to provide alternative arrangements but is not liable for additional costs.
  • Any additional expenses incurred due to delays or route changes must be borne by the traveler.

5 Liability & Insurance

  • Trip To Spiti Travel acts only as a coordinator and is not liable for personal injury, loss, damage, or theft during the tour.
  • Travelers are strongly advised to purchase comprehensive travel insurance covering medical emergencies, trip cancellation, and adventure activities.
  • Adventure activities such as biking, trekking, and high-altitude travel carry inherent risks. Participants assume full responsibility for their safety.

6 Code of Conduct & Responsible Tourism

  • Respect local culture, traditions, and religious sites. Dress modestly in monasteries and villages.
  • Do not litter. Carry back all non-biodegradable waste.
  • Avoid using plastic bottles where possible; refill at designated water points.
  • Support local homestays, artisans, and businesses during your journey.

7 Privacy & Data Usage

  • We collect personal information solely for the purpose of processing bookings and providing services.
  • Your data is never sold or shared with third parties except as required for tour operations (e.g., hotels, transport providers).
  • By using our website, you consent to our use of cookies and analytics to improve user experience.

8 Governing Law & Dispute Resolution

  • These terms are governed by the laws of India, with jurisdiction in the courts of Shimla, Himachal Pradesh.
  • Any disputes shall first be attempted to be resolved through mutual negotiation.
  • If unresolved, disputes shall be subject to arbitration in Shimla as per the Arbitration and Conciliation Act, 1996.

9 Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Trip To Spiti Travel
Sunny Lodge, Near Patwar Khana, Dingu Bowri, Sanjauli, Shimla-06, Shimla (H.P) 171006
7018957273, 8219915855
info@triptospititravel.com

By confirming a booking with Trip To Spiti Travel, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. These terms may be updated periodically, and the latest version will always be available on our website.